3-Year coolCARE Extended Labor Coverage
– Duration: 3 consecutive years of labor coverage on warrantable repairs.
– No Deductible: Get qualified labor repairs without additional out-of-pocket fees for covered issues.
– Transferable: If you sell your home within 3 years, the coverage transfers to the new homeowner.
– Covers All Major Brands: Perfect for newly installed HVAC equipment from any manufacturer.
– Exclusions: Routine maintenance (filter changes, coil cleaning, etc.) is the homeowner’s responsibility. Manufacturer defects, recalls, or problems due to lack of maintenance are not covered.
Most Common Covered Repairs Include:
– Compressor, Condenser Coil, Accumulator, Fan Motor, Reversing Valve, Run Capacitor
– Heat Exchanger, Blower Motor, Control Board, Expansion Valve, Pressure Switch
– Evaporator Coil leaks or replacement
– Refrigerant top-offs (within the scope of warrantable repairs)
– Thermostat (if included in your system install)
Owner Responsibilities:
Annual maintenance is required by the manufacturer’s warranty and this labor plan for coverage to remain valid. All service must be performed by an approved coolCARE contractor.
How to Obtain Service:
Simply contact your installing contractor (or call (877) 302-5072 if you need emergency repair and can’t reach your contractor). They’ll coordinate repairs and handle billing directly with the program manager.