Offering 24/7 Emergency Service

Privacy Policy

Privacy Policy for Reliable Heating and Air

Reliable Heating and Air (“Reliable,” “we,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard information when you interact with our services, website, or purchase our products.

Information We Collect and Use

We collect personal information directly or indirectly through our website, mobile applications, equipment, dealers, and other means to provide you with our services and support. This may include:

  • Name and contact information
  • IP addresses and device identifiers
  • Account login details
  • Location data (if enabled for specific services)
  • Product and service preferences
  • We use this information to:
  • Process and fulfill orders
  • Provide customer support
  • Improve our products and services
  • Send newsletters and marketing communications
  • Administer warranties and rebates

How We Share Information

We may share your information with:

  • Affiliates and subsidiaries for business operations
  • Service providers and contractors to support our services
  • Third-party partners for marketing purposes (with your consent)
  • Legal authorities when required by law
  • We do not sell your personal information to third parties.

Your Rights and Choices

You can:

  • Opt-out of marketing communications by emailing service@reliableheatandair.com
  • Request access to, correction, or deletion of your personal information
  • Disable cookies through your browser settings

Data Security

We implement reasonable security measures to protect your information against unauthorized access or disclosure.

Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy periodically. The latest version will be posted on our website with the effective date

SMS Policy

We do not share information with third parties or marketing services. By submitting, you authorize Reliable Heating and Air to reach out via phone, email, or text for explicit information about project needs. We will never share your personal information with 3rd parties for marketing purposes or spam you. You can opt-out at any time. Message/data rates apply. Consent is not a condition of purchase.

Contact Us

For questions about this policy, please contact us at: